We
divided the dimesions jof a formal organisational structure into two parts-
vertical dimensions and horizontal dimensions.
The horizontal dimensions of the organisation structure is based on the
process of specialisation. It means that
the whole work is divided into many groups on the basis of similar with of work
so that an officer with special ability and proficiency can be appointed for
each work group. Because of
specialization there is decrease in the
work load of not only every offcier or manager of each work. group but each
officer can perform his function more efficiently, dividing work on the basis
of specialization is known as departmentation, and the work groups thus
established are called departments.
For example: a manufacturing concern can cancern can have production,
marketing , financial and personnel departments. Before establishing these departments
the work is decided on the basis of the
aims or objectives of the enterprises.
All the activities of a similer
nature are put together in a work group of department.
NEED AND IMPORTANCE OF
DEPARTMENTATION:
1.
DEVELOPMENT
OF MANAGERIAL SKILL: Because of
departmentation the managers perform certain function tome and again, and
remaining within their limit take decision about them. They become expert in their department within
a short span of the time. Their being
expert in their field helps them in their work performance which is not only
good but is also done within the minimum time.
2.
ESTABLISHMENT
OF MANAGEABLE UNIT: Under depamentation all the activities in an
enterprise are divided into different departments. It becomes easier to manage these small
departments. A head of each department is appointed who has the knowledge and
experience of that particular department.
Manager or head with the help of their knowledge and experience of that
particular department. Manager or heads
with the help of the it knowledge and experience perform their function in time
and in an economical manner. This
increase the goodwill of the enterprise.
3.
FIXATION
OF RESPONSBILITIES: Under
departmentation it becomes possible to define the responsibilities of every
head of the department. If an empliyee
is assigned the work of the whole enterprise rather than one particular work,
it becomes difficult to fix his responsibilities. In that case each employee tries to shift
responsibility for unfavourable results to others. On the contrary, when responsibility is fixed
it becomes velar to all the managers as to what they are expected to do or
avoid doing. Thus, their whole attention
gets riveted to one direction, and consequently their efficiency increase.
4.
PERFORMANCE
APPRAISAL POSSIBLE: After the division of work the performance of each
department can be assessed. Standards
for all departments are laid down and the actual work performance is compared
with the standards laid down and an attempt is made to find out the
deviations. Thus, the knowledge about
the unfavourable results is obtained in time and corrective action initiated
and the persons concerned can be held responsible.
5.
BUDGETING
FACILATATED: Because the cost in each department can be estimated, it
becomes easier to frame the departmental budget.
6.
CONTROL
EXPENDITURE: If the enterprise is run as a single unit it becomes
difficult to have a control over the expenses, while the expenses can be
controlled by dividing the whole enterprises into smaller units, all the activities of a department are
performed under supervision of one ndividual and he knows what expenses are
necessary or otherwise. In this way
departmentation helps in keeping control over expenses.
7.
ADVNAAGE
OF SPECIALISATION: Specialisation is the basis of departmenbtation and
it is, therefore, natural for the enterprises to have the advantages of specialization. When a particular individual performs a job
repeatedly he becomes an expert and does his job well, in the minimum time and
less cost. this is the advantages of specialization which an enterprise gets
through the medium of departmentation.
FACTORS TO
BE CONSIDERED IN DEPARTMENTATION:
1.
SPECIALISATION:
Specialisation is the foundation of departmentation and, therefore, whatever
may be the method of departmentation it
must have a place for specialization.
2.
COORDINATION:
A department should have the function of the same nature so that coordination
remains intact. Unnecessary and opposing
functions should be excluded.
3.
CONTROL:
That method of departmentation happens to be good which can ensure
control. Such a system should be
established as can ensure the control of one man’s work by another person.
4.
SOGNIFICANCE
OF ACTIVITIES: Departmantation should be done in manner so as to ensure
more attention to the more significant activities. For example, if the advertisement happens to
be a significant activity. For example,
if the advertisement happens to be a significant activity, it should be kept
separate from the marketing department so that special attention can be given
to it.
5.
FACILITIES
AVAILABLE: While going through the process of departmetation the
facilities available in the concern should be kept separate from the marketing
department so that special attention can be given to it.
6.
ECONOMY:
The number of departments in a business organisation inincreases administrative
expenses. Therefore, it should be
thoroughly considered as to how many departments are needed in a concern so
that unnecessary expenses are avoided, for example by not having a separate
accounts department, it can be combined with finance department and economy can
be affected.
7.
TO
SEE THE COMPETITORS: During the process of departmentation care should
taken to0 know about the basis of departmentation in the other business
concerns having the same business. If
that basis appears appropriate it should be adopted.
Thus,
we find that departmentation is not an essay job. Many factors have to studied deeply to
complete this process. Only after such a deep study the decision
taken can prove to useful.
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